Don & Master Built did a great job on my roof and kept me informed along the way about the entire process, from meeting with my insurance inspector to the initial inspection by his team. Don also advised me on when and how to handle my claim with the adjuster that allowed me to receive an $8,0000 check from my insurance provider and no out of pocket money to repair my roof. I am more than satisfied with the level of service and the overall results provided by MasterBuilt and Don’s team.

Todd P

Frisco, TX

Masterbuilt provided roofing services after the hail storm in April, 2014. Don was very helpful throughout the process, explaining each step including how to work with the insurance company.  There was no high pressure sales pitch or an effort to get the insurance company to pay for something that wasn’t damaged.  He coordinated all of the repairs and checked in with me regularly to make sure everything was moving along.  We had some very minor issues which is to be expected.  The mark of a quality company is how they respond to the issues once they are aware of them.  Don was extremely responsive and corrected the issues right away.  I couldn’t have asked for anything more from a roofing contractor and would highly recommend Masterbuilt.  I hope I don’t have a need for them again any time soon, but if I do I will definitely use them again.

Jen M

Allen, TX

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